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Why do recurring listings have an expiration date?

Posted Wednesday, July 7 at 3:28 p.m.

If this doesn't answer to your question(s), please contact us. If something on our website or app is broken, please report it.

To keep our calendars as up-to-date and accurate as possible, we require an expiration date on recurring listings.

This ensures whoever submitted the listing or the owner of the venue where the event takes place, are contacted regularly to ensure the listing is active. It is impractical for our team to keep up with each recurring listing individually to ensure the event is still active.

When your listing is about to reach its expiration date, you will be contacted automatically with a link to renew your listing. The new expiration date will be 3 months from when it was renewed.

If there is no contact for the listing, the venue is contacted if we have an email address on file in our system. If not, we are notified that the listing is about to expire.

When a listing does expire, it is unlisted from our website until it is renewed.

Two weeks after the expiration date, if the listing has not been renewed, it is deleted. You can still contact us to see if we can find the original submission, but we make no guarantees we will be able to find the original submission and restore the listing.

We know it's not the most convenient solution, but you can always submit your listing again if it has been deleted.

We apologize for any inconvenience.

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