Report Website Issue | Support

Report Website Issue

We’re sorry to hear you’re having an issue with our website, we’ll do our best to get the issue fixed for you. Before you report an issue to us, please make sure that you've cleared your web browsers cache. Sometimes features on our website break because old code has been cached by your web browser.

When filling out this form, make sure the issue you are reporting is with our website (https://whatzup.com) on your desktop or mobile device and not on our app for Apple and Android devices. You can report an issue with our app from within the app.

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Topic/Feature *

What are you having an issue with?

Details of issue *

Tell us the steps you took to get the issue so we can reproduce it and fix it. No detail is too small if it’s something that can help us better understand the problem.

We understand some issues can be really frustrating, but please try to keep your comments constructive and helpful so we can better understand and fix the issue.

Screenshots (Optional)

You can upload screenshots below to show us the issue you are experiencing. This can help us better understand the issue.

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Contact Information

Your email address *

So we can follow up with you about this issue if necessary, please provide your email address.

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